The factor with the strongest correlation is Leadership: employees must have faith and trust in their senior management team to be engaged.
To do that leaders must gain their trust, live the values, and inspire the team.
Their 2009 survey revealed, in answer to the statement “I have great confidence in the leadership skills of the SMT”, there was a 54% difference between engaged and disengaged employees. In answer to the statement; “senior management truly live the values of this organisation”, there was a 51% difference.
In the top 10% of companies there was a massive 94% confidence rating that the leader ran the company on moral principles. Would that figure be so high today in the depths of a recession?
Giving something Back (GSB) is one way of engaging employees. Organisations with a good track record of this get higher scores from staff for leadership, pride in their company, and personal well-being.
There does seem to be a rash of books and articles on the new leadership approach needed since the recession. And values and principles are high up among the key factors which is maybe why organisations turn to women when they are in a crisis as they appear to be more trusted as CEOs even though, or maybe because, they seem more willing to criticise their organisations.
Updated since first published 02/04/2010