- They have had CEOs in post for more than 4 years
- They have more women on the boards
- Their non-executive directors (NEDs) contribute more
- They are probably a specialist or tertiary trust
The study by Manchester Business School looked at published data including board reports and focussed on three factors to identify high-performing organisations.
These were: customer experience, business performance, and employee satisfaction.
They identified organisations which scored in the top 20% in the last two or three years and from those selected the ones which were high performing on at least two of these factors.
NB Only 3 organisations scored high on all three and interestingly none of the Acute Trusts scored high on employee satisfaction.
Having more women on boards has been shown to have a positive impact of performance and profit and recent research suggests that women have a constructive influence, probably through their emotional intelligence and social skills, on raising the collective IQ of a team.